This Privacy Policy is meant to help you understand what information we collect, why we collect and how to delete your information. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or restrict our use of your personal data. Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use the Exotech LTD proprietary websites, applications, APIs or related services named in the below as the “Services”. By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.
Type of information we collect while using the Services
To provide you with Services, we must process information about you. The information we collect depend on how you use the Services. As such, we collect certain data from you directly, like information you enter yourself, data about your participation on our platform and data from third-party platforms you connect while using our platforms. We also collect some data automatically, like device information. Below are some examples to help you better understand the information we collect.
Information You Provide to Us
When you create an account and use the platform, including through a third-party platform, we collect any data you provide directly like name, surname, email address and password and we assign you an unique identifying account number. We also collect the content you create, upload, write and receive, as you share content with other user publicly or inside our Services.
If you contact us for support or to report a problem (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, location, operating system, IP address, and any other data you provide or that we collect through automated means (which we cover below). We use this information to respond to you and research your question or problem, in accordance with this Privacy Policy.
The data listed above is stored by us and associated with your account.
Data We Collect Automatically
When you access the Services, we collect certain data by automated tools, including:
· System Data as your device type, operating system type, browser, browser language;
· Usage Data as your interactions with the Services and actions done;
· Approximate Geographic Data including information as country, city calculated based on your IP address.
The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below.
How We Get Information About You
We use various technologies to collect and store information, like cookies, pixel tags, analytics services, local storage, application data caches, databases and servers’ logs. Some of these offer you the ability to opt out of data collection.
Cookies and Data Collection Tools
Exotech LTD works with service providers such as, but not limited to Google Analytics, Hotjar and third party advertisers that use server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons (together, “Data Collection Tools”) when you access and use the Services. These Data Collection Tools automatically track and collect certain System Data and Usage Data (as detailed in Section 1) when you use the Services.
Cookies are small files that websites send to your device to uniquely identify your browser or device or to store data in your browser. We use cookies for things like analyzing how you use the Services, personalizing your experience and making it easier to log in.
Web beacons are small objects that allow us to measure the actions of visitors and users using the website. We use web beacons for things like identifying what Services you interacted with.
Exotech LTD uses cookies for:
· Preferences: cookies that remember data about your browser and preferred settings that affect the appearance and behavior of the Services as your preferred account language.
· Security: cookies used to enable you to log in and access the Services, protect against fraudulent logins and help detect and prevent abuse or unauthorized use of your account.
· Functionalities: cookies that store functional settings.
· Session State: cookies that track your interactions with the Services to help us improve their functionalities, your browsing experience and remember your login details. These are strictly necessary for the Services to work properly, so if you disable them then certain functionalities will break or be unavailable.
You can set your web browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. If you do, you may not be able to use some or all features of the Services, and your experience may be different or less functional.
Some of the third-party partners who provide certain features on our site may also use Local Storage Objects (also known as flash cookies or LSOs) to collect and store data.
Analytics
We use third-party browser and mobile analytics services like Google Analytics on our Services. These use Data Collection Tools to help us analyze your use of the website, including information like the third-party website you arrive from, how often you visit, events within the website, usage and performance data, and where the application was downloaded from. We use this data to improve the website, better understand how the website perform on different devices, and provide information that may be of interest to you.
How We Use Your Information
We use the data collected through your use of our Services to:
· provide you information on the Services,
· communicate with you,
· troubleshoot issues,
· secure against fraud and abuse,
· improve and update our Services,
· analyze how people use our Services,
· serve personalized advertising,
· and as required by law or necessary for safety and integrity.
We also share certain data about you with companies performing services for us, our business partners, analytics and data enrichment providers. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.
Security
Exotech LTD takes appropriate security measures to protect against unauthorized access, alteration or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, as no system can be absolutely secured, we cannot guarantee that communications between you and us or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. Make sure you do not share your password with any third party. If you believe your password or account has been compromised, you should change it immediately. Please feel free to contact us by email support [at] exotech.ltd with any security concerns.
Your Rights
You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain analytics providers. You can update or terminate your account from these Services and can also contact us for individual rights requests about your personal data.
You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.
The browser or device you use may allow you to control cookies and other types of local data storage. Your wireless device may also allow you to control whether location or other data is collected and shared.
To get information and control cookies used for tailored advertising from participating companies, see the To opt out of allowing Google Analytics, Hotjar, to use your data for analytics or enrichment, see the Google Analytics Opt-out Browser Add-on, Hotjar Opt-Out Cookie data claiming mechanism.
To opt-out from advertising, visit Your Online Choices site, the consumer opt-out pages for the Network Advertising Initiative and Digital Advertising Alliance. To opt out of Google’s display advertising or customize Google Display Network ads, visit the Google Ads Settings page.
Accessing, Updating, and Deleting Your Personal Data
To update data you provide directly, log into your account and update your account at any time. To request to access, correct, or delete your personal data, email or write to us at compliance [at] exotech.tools. Please allow up to 30 days for a response.
Updates & Contact Info
When we make a material change to this policy, we’ll notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they’re posted. Please contact us via email or postal mail with any questions, concerns, or disputes.
Last updated: December 12, 2019